How M&R 360 Solutions Helps

Services are grouped into five pillars to show how we can support your maintenance, reliability, and asset management program improvements

Pillar 1 – Identify maintenance and reliability value leakage

• Assess practices, org, data, and systems for value leakage

• Highlight quick wins and longer‑term opportunities

• Provide a clear, prioritized roadmap for your team

Pillar 2 – Resolve value leakage with a 360° approach

• Use a 360° view across people, process, data, and tech

• Co‑design realistic changes with your teams

• Support implementation so gains show up in results

Pillar 3 – Practical reliability and maintenance program design

• Develop and refine PM and maintenance strategies

• Strengthen planning, scheduling, and work management

• Balance reliability, cost, and risk in program design

Pillar 4 – Optimize EAM/APM and digital work management

• Practical EAM / APM designs to meet "boots to boardroom" needs

• Optimize post‑go‑live use of EAM/APM platforms

• Align processes, roles, and data with real work

Pillar 5 – Apply AI assistants to maintenance and reliability

• Find AI use cases that help planners and technicians

• Design AI assistants using your existing data and tools

• Start small, prove value, and scale responsibly

The Problems We Solve

So many Canadian companies have invested heavily in maintenance and reliability technologies, but too often the day‑to‑day results don’t match the promise.

• Missing M&R digital value: EAM, APM, or ERP upgrades are in place, but crew deployment, downtime, and work prioritization haven’t improved much.

  • The impact: Technology spend isn’t translating into better maintenance performance

• Weak Ops‑Maintenance alignment: Maintenance struggles to align with operations and production, making it hard to do the right work at the right time.

  • The impact: Important work is delayed while urgent but lower‑value work consumes capacity

• Outdated Reliability strategies: Reliability strategies and PM programs haven’t been updated properly, so teams end up doing the wrong work at the wrong time.

  • The impact: Assets still fail unexpectedly despite a heavy preventive workload

• Unreliable master data: Master data is weak or inconsistent, so people don’t fully trust what assets are in the field or what reports are telling them.

  • The impact: Leaders question reports and decisions slow down or rely on gut feel

• Inconsistent asset standards: Asset classes, tags, and standards vary by site or system causing confusion, duplication, and reporting gaps.

  • The impact: Comparing performance across sites is difficult and improvement efforts stall

• Stranded digital and AI tools: Digital and AI tools are available, but poor data and unclear processes limit their real impact.

  • The impact: Promising tools are sidelined as “interesting” but not part of daily work

• Tech‑first implementations: Past implementations focused on “getting the system live,” without fully addressing master data and process needs.

  • The impact: Teams adapt around the system instead of the system supporting good practices

If you are experiencing some of these challenges, let's talk and see if M&R 360 Solutions can help your existing investments really deliver.

Step 1 – Understand your current reality

1. Clarify the problem, the symptoms, and the undesired effects

2. Identify likely root causes so actions target the real issues

3. Agree on the real problems and the value at stake

Step 2 – Co‑design practical changes

1. Map out options across practices, org, and digital tools

2. Co‑design solutions with your people so they fit your culture

3. Prioritize actions into quick wins and staged improvements.

• Help with rollout, coaching, and adjusting as reality hits

• Keep an eye on reliability, cost, and risk indicators

• Capture lessons learned so improvements stick and grow.

Step 3 – Support implementation & refinement

How Engagements Typically Work

While each engagement is tailored, most follow a simple three‑step pattern that keeps things practical and outcome‑focused